Legal

Privacy Policy

What personal data we collect, why we collect it, how we protect it, and the choices and rights you have.

Teachsomebody B.V ("us", "we", "our", or Teachsomebody) operates the www.teachsomebody.com website (the "service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from teachsomebody.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number and profile picture, if you add them
  • Payout details, if you add them to receive earnings (PayPal email address, or mobile money provider, number and registered name)
  • Records of your purchases and payments
  • Content you create, such as courses, blogs, discussion posts and assignment submissions
  • Cookies and Usage Data
Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar technologies. Cookies are small files that a website stores in your browser.

Essential cookies are always on, because the Service can't work without them. They keep you signed in, protect your account and remember your choices, such as your colour theme and your cookie preferences.

Analytics cookies are only used if you choose "Accept all" in our cookie banner. They help us understand how the Service is used so we can improve it. They include Google Tag Manager and an anonymous visitor identifier we use to count unique views of courses, blogs and other content.

You can change or withdraw your choice at any time through "Cookie settings" at the bottom of every page, or under Account Settings › Privacy and data. Withdrawing your consent doesn't affect anything done before you withdrew it.

Use of Data

Teachsomebody uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Under the General Data Protection Regulation (GDPR), Teachsomebody processes your personal data on these grounds:

  • Contract: to provide your account and the Service you signed up for, including courses, live classes, payments and payouts.
  • Legal obligation: to keep payment records required by accounting and tax law.
  • Legitimate interests: to keep the Service secure, prevent abuse and fix problems.
  • Consent: for analytics cookies and similar technologies. You can withdraw your consent at any time.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to Netherlands and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Teachsomebody will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Teachsomebody may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Teachsomebody
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Retention of Data

We keep your personal data for as long as you have an account. When you delete your account, we erase your personal data straight away, with these exceptions:

  • Payment records are kept for as long as accounting and tax law requires. Before we keep them, we replace your identity with a random reference, so the records can no longer be linked to you.
  • Published content stays available in anonymized form, as described below.
  • Backups made before your deletion are overwritten in their normal cycle and are not used to restore your data.

Deleting Your Account

You can delete your account at any time under Account Settings › Danger zone. Deletion is immediate and permanent:

  • Your profile, sign-in details, follows, subscriptions, notifications, assignment submissions, payout details, uploaded profile pictures and any unpublished or draft content are deleted.
  • Courses, live classes, blogs and discussion posts you published stay available so other learners don't lose access to them. They are transferred to a general system account shown as "Former member", and your name and author details are removed. Nothing links this content to you any more.
  • Transferred content is not returned to you, even if you create a new account later.
  • Before deleting your account, you can download a copy of your data.

Your Data Protection Rights

Under the GDPR you have the right to:

  • Access and portability: get a copy of your personal data in a machine-readable format. Use "Download my data" under Account Settings › Privacy and data.
  • Rectification: correct inaccurate data. Edit it on your profile page.
  • Erasure: have your personal data deleted. Delete your account under Account Settings › Danger zone.
  • Restriction and objection: ask us to limit or stop certain processing. You can hide your public profile yourself; for anything else, contact us.
  • Withdraw consent: change your cookie choice at any time through "Cookie settings".
  • Complain: lodge a complaint with a data protection supervisory authority, for example in the country where you live or work.

To use any of these rights or ask a question, contact support@teachsomebody.com. We respond within one month.

Children's Privacy

If you are a parent or guardian and you are aware that your Children has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.